S
SaaSScored
Updated March 2026

Omnisend vs Drip

Omnisend and Drip are both ecommerce-focused, but Omnisend is pulling ahead. Omnisend offers true omnichannel (email + SMS + push in one workflow), has higher G2 and Capterra ratings, and costs less at most tiers. Drip has a slightly better workflow builder and all-inclusive pricing with no feature-gating, but it discontinued SMS for new customers and has no AI features. For most ecommerce stores in 2026, Omnisend is the stronger choice unless you specifically value Drip's workflow simplicity.

Our pick: Omnisend (7.1/10 vs 6.8/10)

Omnisend wins 2 out of 6 categories. Drip is better for: small-to-mid ecommerce stores ($100k-$1m revenue) on shopify or woocommerce who want powerful automation without klaviyo's price tag.

Try Omnisend

Omnisend

7.1/10
Omnisend
vs
Drip

Drip

6.8/10
4/5
Automation
4/5
3/5
Deliverability
3/5
5/5
Ease of Use
3/5
3/5
Templates & Design
3/5
3/5
Analytics
4/5
5/5
Customer Support
2/5

At a Glance

FeatureOmnisendDrip
Free PlanYesNo
Starting Price$16/mo$39/mo
Automation4/54/5
Deliverability3/53/5
Ease of Use5/53/5
Templates & Design3/53/5
Analytics3/54/5
Customer Support5/52/5
Overall7.1/106.8/10

Pricing Comparison

Omnisend

Free Plan

Paid plans from $16/mo

View Pricing

Drip

Paid plans from $39/mo

View Pricing

Pros & Cons

Omnisend

Only platform with true omnichannel automation — email, SMS, and web push notifications combined in a single workflow builder. Competitors treat SMS as a separate module; Omnisend integrates it natively
30-40% cheaper than Klaviyo at every subscriber tier. At 50,000 contacts: Omnisend Standard $413/mo vs Klaviyo $720/mo — saves over $3,600/year
G2: 4.6/5 from 1,163 reviews. Capterra: 4.7/5 from 834 reviews with Customer Service rated 4.7/5. These are the highest review platform ratings of any tool we cover
Deliverability tested at 75.1% overall in independent testing (EmailToolTester, Jan 2024) — bottom third of tested platforms. Microsoft/Outlook inbox placement at 38.7% is poor and concerning for stores with Outlook-heavy customer bases
Historical deliverability is inconsistent — bouncing between 67.6% and 87.9% across test rounds. This unreliability is arguably worse than a consistently low score
'Billable contacts' includes non-subscribers: abandoned cart contacts, customers who purchased without subscribing, and imported contacts. This catches users off guard and erodes the pricing advantage over Klaviyo
Full Omnisend review →

Drip

Visual workflow builder is actually one of the best available — 50+ pre-built templates for abandoned cart, post-purchase, win-back, and browse abandonment flows
Tag-based CRM with no list system — every contact is unique, and dynamic segments update in real time based on purchase history, site behaviour, and engagement
35-40% cheaper than Klaviyo at most subscriber tiers ($154/mo vs ~$240/mo at 10K contacts). A supplements brand reported saving $200/month after switching from Klaviyo while maintaining 29% email revenue contribution
SMS discontinued for new customers — existing users are grandfathered in (US-only). In 2026 where omnichannel is expected, this is a serious competitive gap
No AI features while competitors race ahead — Klaviyo has AI subject lines, product recommendations, and predictive analytics. Drip has none of these
Yahoo deliverability at 60% in independent testing (EmailToolTester, Jan 2024) is concerning for any brand with Yahoo or AOL subscribers. Overall deliverability at 88.2% is acceptable but not exceptional
Full Drip review →

The Bottom Line

Choose Omnisend if: Small-to-mid Shopify stores that want email + SMS + push in one platform without Klaviyo's price tag or learning curve. It wins 2 of 6 categories in our scoring.

Choose Drip if: Small-to-mid ecommerce stores ($100K-$1M revenue) on Shopify or WooCommerce who want powerful automation without Klaviyo's price tag. It offers better value for its specific use case.

Price comparison: Omnisend starts at $16/mo (free plan available) vs Drip at $39/mo.

Who Should Pick Which?

Pick Omnisend if…

  • You need a tool best for small-to-mid shopify stores that want email + sms + push in one platform without klaviyo's price tag or learning curve
  • Only platform with true omnichannel automation — email, SMS, and web push notifications combined in a single workflow builder. Competitors treat SMS as a separate module; Omnisend integrates it natively
  • 30-40% cheaper than Klaviyo at every subscriber tier. At 50,000 contacts: Omnisend Standard $413/mo vs Klaviyo $720/mo — saves over $3,600/year
Try Omnisend

Pick Drip if…

  • You need a tool best for small-to-mid ecommerce stores ($100k-$1m revenue) on shopify or woocommerce who want powerful automation without klaviyo's price tag
  • Visual workflow builder is actually one of the best available — 50+ pre-built templates for abandoned cart, post-purchase, win-back, and browse abandonment flows
  • Tag-based CRM with no list system — every contact is unique, and dynamic segments update in real time based on purchase history, site behaviour, and engagement
Try Drip

Frequently Asked Questions

Is Omnisend or Drip better?

Omnisend scores higher overall (7.1/10 vs 6.8/10). Omnisend is best for small-to-mid shopify stores that want email + sms + push in one platform without klaviyo's price tag or learning curve. Drip is better if you need small-to-mid ecommerce stores ($100k-$1m revenue) on shopify or woocommerce who want powerful automation without klaviyo's price tag.

Which is cheaper, Omnisend or Drip?

Omnisend is cheaper, starting at $16/mo with a free plan. Drip starts at $39/mo with no free plan.

What is Omnisend best for?

Omnisend is best for small-to-mid shopify stores that want email + sms + push in one platform without klaviyo's price tag or learning curve. It scores highest in automation, ease of use, customer support.

How we compared these tools

We research every tool using real user reviews from Reddit, G2, Capterra, and Trustpilot — then verify current pricing and cross-reference independent deliverability data. No paid placements, no sponsored rankings.

Read our full methodologyLast updated: March 2026

Transparency note: We earn affiliate commissions from some tools on this page. This never influences our scores. Our methodology