S
SaaSScored
Updated March 2026

Mailchimp vs Brevo

If you're weighing Mailchimp vs Brevo, the key question is: do you have a big list but only email occasionally? Brevo's pay-per-email model means unlimited contacts at no extra cost — a massive advantage if you have 10,000+ contacts but only send weekly. Mailchimp would charge you $135/month at 10,000 contacts. Brevo's Standard plan is $18/month regardless of list size. The tradeoff: Mailchimp has 300+ integrations and better templates. But for pure value, Brevo wins convincingly.

Our pick: Brevo (7.3/10 vs 6.5/10)

Brevo wins 2 out of 6 categories. Mailchimp is better for: complete beginners who want the easiest interface and maximum third-party integrations.

Try Brevo

Mailchimp

6.5/10
Mailchimp
vs
Brevo

Brevo

7.3/10
2/5
Automation
3/5
3/5
Deliverability
4/5
5/5
Ease of Use
4/5
5/5
Templates & Design
3/5
3/5
Analytics
3/5
2/5
Customer Support
2/5

At a Glance

FeatureMailchimpBrevo
Free PlanYesYes
Starting Price$13/mo$9/mo
Automation2/53/5
Deliverability3/54/5
Ease of Use5/54/5
Templates & Design5/53/5
Analytics3/53/5
Customer Support2/52/5
Overall6.5/107.3/10

Pricing Comparison

Mailchimp

Free Plan

Paid plans from $13/mo

View Pricing

Brevo

Free Plan

Paid plans from $9/mo

View Pricing

Pros & Cons

Mailchimp

Genuinely intuitive interface — G2 rates ease of use 4.3/5, Capterra 4.4/5. The drag-and-drop builder has a shallow learning curve for basic campaigns
300+ third-party integrations — the largest ecosystem of any email tool. Nearly every SaaS product connects to Mailchimp natively
260+ professional templates on paid plans. The email builder produces clean, responsive emails that look good on mobile
Free plan has been systematically gutted: 2,000 contacts (pre-2021) → 500 (2023) → 250 (Jan 2026). Automations removed June 2025. A/B testing removed. Email scheduling removed. It is now effectively a demo, not a free plan
Charges for ALL contacts including unsubscribed and bounced — you pay for contacts who will never receive an email unless you manually archive each one. Most competitors only bill for active subscribers
Trustpilot: 2.8/5 with 67% one-star reviews. Support is widely despised — phone support only available on the $350+/month Premium plan. Below that, users report chatbots and generic responses
Full Mailchimp review →

Brevo

Pay-per-email pricing is unique and actually saves money — store unlimited contacts on every plan including free. A 50,000-contact list that only sends monthly newsletters costs a fraction of what Mailchimp or ActiveCampaign would charge
Most complete all-in-one at this price point: email, SMS, WhatsApp, CRM, transactional email, live chat, and landing pages. No competitor bundles this much under $20/month
Free plan includes unlimited contacts, 300 emails/day, CRM, and basic automation — one of the most generous free tiers available
Account suspensions without explanation are a recurring Trustpilot theme — users report being blocked for as few as 1 unsubscribe out of 488 recipients, told to 'go elsewhere' with no specific reason
Customer support is the #1 complaint across every review platform. Copy-paste responses, 16+ day resolution times, and contradictory information from different agents. Free users get zero support; Starter gets email only
October 2025 plan restructure pushed features up to higher tiers — landing pages and A/B testing now require the Standard plan ($18/mo), previously available on cheaper plans
Full Brevo review →

The Bottom Line

Choose Mailchimp if: Complete beginners who want the easiest interface and maximum third-party integrations. Despite the lower overall score, it excels where it matters for its target audience.

Choose Brevo if: Small businesses that need email, CRM, SMS, and chat in one affordable platform — especially those with large contact lists but low send volume. It wins 2 of 6 categories.

Price comparison: Brevo starts at $9/mo (free plan available) vs Mailchimp at $13/mo (free plan available).

Who Should Pick Which?

Pick Mailchimp if…

  • You need a tool best for complete beginners who want the easiest interface and maximum third-party integrations
  • Genuinely intuitive interface — G2 rates ease of use 4.3/5, Capterra 4.4/5. The drag-and-drop builder has a shallow learning curve for basic campaigns
  • 300+ third-party integrations — the largest ecosystem of any email tool. Nearly every SaaS product connects to Mailchimp natively
Try Mailchimp

Pick Brevo if…

  • You need a tool best for small businesses that need email, crm, sms, and chat in one affordable platform — especially those with large contact lists but low send volume
  • Pay-per-email pricing is unique and actually saves money — store unlimited contacts on every plan including free. A 50,000-contact list that only sends monthly newsletters costs a fraction of what Mailchimp or ActiveCampaign would charge
  • Most complete all-in-one at this price point: email, SMS, WhatsApp, CRM, transactional email, live chat, and landing pages. No competitor bundles this much under $20/month
Try Brevo

Frequently Asked Questions

Is Mailchimp or Brevo better?

Brevo scores higher overall (7.3/10 vs 6.5/10). Brevo is best for small businesses that need email, crm, sms, and chat in one affordable platform — especially those with large contact lists but low send volume. Mailchimp is better if you need complete beginners who want the easiest interface and maximum third-party integrations.

Which is cheaper, Mailchimp or Brevo?

Brevo is cheaper, starting at $9/mo with a free plan. Mailchimp starts at $13/mo (also has a free plan).

What is Mailchimp best for?

Mailchimp is best for complete beginners who want the easiest interface and maximum third-party integrations. It scores highest in ease of use, templates & design.

How we compared these tools

We research every tool using real user reviews from Reddit, G2, Capterra, and Trustpilot — then verify current pricing and cross-reference independent deliverability data. No paid placements, no sponsored rankings.

Read our full methodologyLast updated: March 2026

Transparency note: We earn affiliate commissions from some tools on this page. This never influences our scores. Our methodology